iGamingFox

Australia Fines Dabble $762K Over Self-Exclusion Breaches

Australian regulator ACMA fined operator Dabble for keeping open accounts for self-excluded players and sending them hundreds of promotional messages.

Australian regulator ACMA fined operator Dabble approximately $762,000 on September 16 for maintaining 157 open player accounts belonging to individuals listed in the national gambling self-exclusion registry, and for sending 839 promotional messages to 165 of those self-excluded players.

No further details regarding the specific timeframe of the violations or additional compliance failures were disclosed in the regulator's announcement. The penalty reflects ACMA's enforcement of Australia's national self-exclusion framework, which requires licensed operators to identify and close accounts belonging to players who have registered to exclude themselves from gambling activity.

The fine highlights the continued compliance challenges operators face in effectively implementing self-exclusion checks, particularly regarding promotional communications, which in this case reportedly continued reaching a significant number of self-excluded players despite the accounts remaining open in violation of registry requirements. The case underscores ACMA's active monitoring of operator compliance with player protection obligations under Australia's regulated gambling framework.

Comments (0)

No comments yet. Be the first!

More from News