Withdrawals and Processing Times
Casoola requires account verification before withdrawals can be completed. Document reviews are stated to take approximately 24-48 hours, while withdrawal requests may remain pending for 1-5 days. The finance department operates Monday to Friday from 6 am to 5 pm GMT, with no weekend cashouts.
After processing, estimated payment times depend on the method used. E-wallet withdrawals are listed at 0-24 hours, cryptocurrencies at 0-1 hour, card payments at 1-5 days and bank transfers at 3-7 days. The minimum withdrawal is €10 and no withdrawal fees are listed.
Withdrawal limits are stated as €500 per day and €7,000 per month, although the amount available may also depend on gaming activity during the previous 90 days. Only one pending withdrawal can be held on an account at a time.